Clear answers about Family Documents.

Family Documents is a private family workspace for organising important records, renewal reminders, forwarded emails, travel information, rental property evidence, and useful links.

Yes. Family Documents is free during early access and does not require a credit card. You will not be charged unless you later choose a paid plan.

Create an account, confirm your email, name your household, and connect a household Google Drive folder. You can then add records manually, upload a photo or PDF, or forward an email.

No. It uses Google’s limited drive.file permission. The app can access only files it creates or files you explicitly select through Google’s picker.

No. The household owner connects the storage. Other members use the Family Documents permission system and do not need direct Google folder access.

Not yet. The current release supports Google Drive. Additional storage providers remain planned work.

Choose Add document, then take a photo, select a PDF, or enter the details manually. The upload is placed in the connected household storage after you confirm it.

No. OCR is optional. You can save a record manually, or use OCR to suggest text and details from a photo or PDF.

The app can suggest a category, title, dates, and other details from the filename or extracted text. You review and confirm every suggestion before it becomes a trusted record.

Forward a bill, booking, or attachment to your private household address. The app security-checks it and places it in a review queue; it does not automatically create a confirmed record or reminder.

Household owners can allow trusted sender addresses. Unknown senders are quarantined for review rather than treated as trusted records.

Yes. Move an email to the recoverable bin from its review or evidence view. Restore it if it was removed by mistake.

A personal reminder goes only to its creator. It is sent to family members only when you explicitly select them or confirm it as a shared household item.

Yes. You can choose one-off, monthly, or yearly reminders after confirming the schedule and next due date.

No. Records and saved links are private by default. You choose what to share and which family members can see it.

No. The public help assistant has no access to accounts, documents, email, Google Drive, or household data. It answers only from an approved product-help guide.

The open web page keeps the visible conversation only in memory for that page. The help gateway does not save chat history. Do not enter passwords, verification codes, private documents, or secret keys.

Group bookings, tickets, itinerary items, travellers, costs, and supporting documents under one trip. Email suggestions require confirmation before being attached.

Organise bills, invoices, due dates, providers, payment status, and source evidence by property. Exports help preparation for an accountant; Family Documents does not provide tax advice.

Yes. Save useful links into categories. They remain private unless you deliberately share them with selected family members.

Record the page name and exact error text, then email support@familydocuments.app. Never send a password, verification code, access token, or secret key.